Mortgage Underwriter

Mortgage Sales Support Consultant

Ref: 330| Posted: 9th Jul 2018

This vacancy is now closed
Our Specialist Lender client is seeking a Mortgage Sales Support Consultant to play a key role in supporting Account Managers and Introducers in promoting mortgage services, products and criteria to brokers.
Our client is a Glasgow-based Financial Services start-up specialising in providing lending across the UK.  A dynamic organisation which can offer the right candidate an extraordinary career path within an environment of excellence and considerable potential.
  • Working in the Mortgage or Financial Services Industry preferred but not essential
  • Previous experience in an outbound & inbound telesales environment
  • Strong communication skills both verbal and written
  • A background of successful relationship building or client management
  • Excellent call handling, listening and influencing skills
  • The confidence to pursue leads and overcome objections
  • PC literate with a good knowledge of Outlook, Word, Excel and CRM systems
  • Providing support to Introducers ensuring they understand our product range and credit policy
  • Highlight new leads to the relevant Key Account Managers
  • Pro-actively follow up all types of enquiries made to the sales team
  • Provide technical support on portal and registration issues to intermediaries
  • Achievement of individual and team targets and KPI’s to increase business volumes
  • Input and maintain accurate and current CRM data (notes/call records)
  • Liaise with all areas of the business for pre- and post-sale queries
  • Take ownership for complying with the T &C scheme, personal development and regulatory training requirements
  • Project work as and when required
Competitive salary and benefits package