Quality Manager

Ref: 896| Posted: 9th Aug 2021

Based in London, our client requires an Industrial Operations Quality Manager, who will be responsible for product quality, operational quality process development and compliance.
In line with the businesses plan, the Quality Manager will develop and implement a company Lean strategic and tactical vision for manufacturing. Addressing business compliance, best business practice, a quality culture and driving improvements.
  • Engineering degree or equivalent
  • 8+ years’ experience in quality management position, having led a team(s) of people of 4 plus in a manufacturing environment.
  • Quality auditor qualification and experience
  • Supply chain management knowledge
  • Lean Green belt certification
  • General business acumen
  • Ensure Operational Compliance – Manufacturing compliance (TL9000) to the business management system.
  • Develop and audit internal processes and procedures to demonstrate business compliance. 
  • Undertake internal management reviews and ensure business KPIs are in-place and action are being undertaken when the desired outcome is not achieved.
  • Manage the process of verification of all built units
  • Ensure internal and external (customer) requirements have been achieved and all build, inspection, test and release protocols are compliant.
  • Represent the customer in Factory Acceptance Test.
  • Support all investigation ensuring root cause and lesson learnt are identified.
  • Facilitate Business Improvements - Tactical and strategic deployment of Lean practices within the business:
  • Business process improvements and tangible financial savings.
  • Internal business cost savings through process improvements, using Jidoka, Kaizan, Greenbelt methodologies and subsequent effectiveness reviews.
  • Support a quality and development culture by delivering lean white and yellow belt training along with the sites quality induction.
  • Ensure all employees take accountability for their activities and actions.
  • Develop a tactical roadmap to deliver a business with a quality culture.
  • Ensure the department lead by example on good ethical conduct.
  • Empower staff to make decisions and change from a quality control to a quality assurance attitude.
  • Define and implement business KPIs  
  • Ensure all returning items are fully investigated and a report provided to the Customer. Root cause is identified, corrective action and preventative action is undertaken along with a lessons learned database updated and shared with engineering.
Competitive salary and benefits package