We have a great opportunity to join our client in Greenwich as a Deputy Quality Leader on a full-time, permanent basis.
The Deputy Quality Leader provides hands-on operational quality leadership, driving a culture of prevention-first thinking while overseeing day-to-day quality activities. This role provides guidance to junior engineers, drives root cause investigations, and implements corrective measures to maintain compliant, efficient, and continuously improving manufacturing operations.
THE SUCCESSFUL APPLICANT
- Degree in Engineering or related technical field.
- Lean Six Sigma Black Belt certified.
- ISO9001 Lead Auditor qualified.
- 10+ years’ experience in operational quality or process improvement.
- Background in highly regulated, zero-error industries (e.g., Automotive, Aerospace, Pharma).
- Proven leadership and team management skills.
- Experience mentoring junior engineers and quality staff.
- Strong problem-solving and critical thinking abilities.
- Proficient with QMS, investigation tools (ITS, SAP, JIRA), and quality methodologies (RCA, FMEA, 8D).
- Knowledge of HSE protocols and a proactive, prevention-first mindset.
JOB DESCRIPTION
- Lead Root Cause Analysis (RCA) investigations using 8D, Fishbone/Ishikawa, 5 Whys, and other methodologies.
- Lead FMEA reviews for existing product lines and implement risk mitigation strategies.
- Analyse manufacturing non-conformance data to identify trends and implement fixes.
- Provide guidance and support to Manufacturing teams and quality staff on all quality matters.
- Drive innovative solutions and continuous improvements within Manufacturing areas.
- Facilitate internal and external audits, supporting audit finding owners to resolve issues.
- Promote and embed a “Right First Time” quality culture across production areas.
- Manage and develop a team of Quality Assurance Engineers, Quality Support Technicians, and other quality staff.
- Monitor and report status of improvement actions and open quality issues, escalating when required.
- Collaborate effectively with Production, Engineering, Supply Chain, Design, and other teams.
- Communicate clearly with departmental staff and internal customers, building strong working relationships.
- Deliver internal training and maintain personal and team competency records.
- Ensure compliance with HSE policies, ESD protocols, and safety procedures; respond to accidents and near misses.
- Participate in improvement initiatives, quality projects, Lean/site improvements, and organizational culture programs.
- Handle administrative responsibilities including personnel matters, system tool usage, and KPI reporting.
REMUNERATION PACKAGE ON OFFER
Competitive salary and benefits package