Our Specialist Lender client is seeking a Mortgage Sales Support Consultant to play a key role in supporting Account Managers and Introducers in promoting mortgage services, products and criteria to brokers.
ABOUT OUR CLIENT
Our client is a Glasgow-based Financial Services start-up specialising in providing lending across the UK. A dynamic organisation which can offer the right candidate an extraordinary career path within an environment of excellence and considerable potential.
THE SUCCESSFUL APPLICANT
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Working in the Mortgage or Financial Services Industry preferred but not essential
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Previous experience in an outbound & inbound telesales environment
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Strong communication skills both verbal and written
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A background of successful relationship building or client management
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Excellent call handling, listening and influencing skills
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The confidence to pursue leads and overcome objections
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PC literate with a good knowledge of Outlook, Word, Excel and CRM systems
JOB DESCRIPTION
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Providing support to Introducers ensuring they understand our product range and credit policy
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Highlight new leads to the relevant Key Account Managers
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Pro-actively follow up all types of enquiries made to the sales team
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Provide technical support on portal and registration issues to intermediaries
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Achievement of individual and team targets and KPI’s to increase business volumes
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Input and maintain accurate and current CRM data (notes/call records)
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Liaise with all areas of the business for pre- and post-sale queries
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Take ownership for complying with the T &C scheme, personal development and regulatory training requirements
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Project work as and when required
REMUNERATION PACKAGE ON OFFER
Competitive salary and benefits package